Nothing will build your concierge business as fast as a professional, searchable, well-designed website. In fact, you can expect this tool to pay for itself multiple times over every year. The new year is a great time to schedule an annual check-up of your website to make sure it’s giving you optimum performance. Here’s a […] read more
Do enough business and it’s only a matter of time before someone gives you a negative review online. On many rating sites, commenters can remain anonymous which only encourages some people to be particularly negative. Comments on most sites are almost always arranged with the most recent comments first. Most public relations experts advise against […] read more
The other day I had a surprisingly bad customer experience with a group that I know prides itself on going the extra mile to make people happy. It was so horrific I thought about flying off on Facebook to let everyone know how I’d been wronged. I didn’t, but it got me thinking about how […] read more
How do you dress when you’re the owner of a concierge business when your day may take you from a boardroom to a shipping company to a networking event and any number of places in between? Donna Gamache, a noted image strategist, has some great tips for us: 5 Mistakes Women Make About Their Wardrobe […] read more
A practical how-to guide giving you advice, tips, and insight on the best ways to expand your market and bring more $$$ to your bottom line.
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Nothing will build your concierge business as fast as a professional, searchable, well-designed website...
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