Instant Concierge Blog
Nothing will build your concierge business as fast as a professional, searchable, well-designed website. In fact, you can expect this tool to pay for itself multiple times over every year. The new year is a great time to schedule an annual check-up of your website to make sure it’s giving you optimum performance. Here’s a […] read more
Treat the subject line of your newsletter like a headline and include a bite-sized piece of information that you expand in the body of your newsletter. Using the word “newsletter” in the subject is the kiss of death. Take a trip to your local drugstore’s magazine aisle and look at how the covers sell […] read more
How do you dress when you’re the owner of a concierge business when your day may take you from a boardroom to a shipping company to a networking event and any number of places in between? Donna Gamache, a noted image strategist, has some great tips for us: 5 Mistakes Women Make About Their Wardrobe […] read more
If you really want your concierge business to stand out and be unique, make a commitment to providing the best customer service you can every day with every customer. Unlike your business model and the prices you charge, great service can never be copied. In St. Louis, my city, a quick Google […] read more
Way back in 1970 author Alvin Toffler wrote about “information overload” in his book Future Shock. Toffler explained how having too much information can make it more difficult for a person to understand an issue or make a decision. Fast-forward forty+ years, and information overload is a way of life. Too many e-mails, too […] read more