Nothing will build your concierge business as fast as a professional, searchable, well-designed website. In fact, you can expect this tool to pay for itself multiple times over every year. The new year is a great time to schedule an annual check-up of your website to make sure it’s giving you optimum performance. Here’s a […] read more
Remember when you were in school and the first day of class your teacher handed out the syllabus for the semester? Right there in black and white she’d given you the due date for that semester’s big project. You had about 14 weeks from beginning to end. Maybe you were the type of student who […] read more
If you really want your concierge business to stand out and be unique, make a commitment to providing the best customer service you can every day with every customer. Unlike your business model and the prices you charge, great service can never be copied. In St. Louis, my city, a quick Google […] read more
Owning your own small business requires a skill set not usually developed in school or even through experience. Here are 5 books I recommend for your reading list: The E-Myth Revisited: Why Most Small Businesses Don’t Work and What To Do About It by Michael E. Gerber. This book tells you how to make […] read more
A huge fear many of us face in our small businesses is a fear of spending money on our businesses. Face it, even after we start making a profit, it’s hard to let loose of those dollars on something that may or may not pay off. Unfortunately, this fear factor can be debilitating and put […] read more
Now that you’re in business you have to find customers. If you’ve participated in our webinar “Ten Places To Find Your First Concierge Customers” you have an inkling where to start. Even if you haven’t had a chance to attend the free webinar, you know you’re going to have to get out there and sell […] read more
If you’re a new small business owner you’re facing many situations for the first time. It’s easy to second guess yourself, or even worse become immobilized by your fears. Well, in the next few posts we’re going to identify and tackle what’s holding you back. Huge rewards await you when you push past the fears […] read more
If you’re not following The Instant Concierge on Facebook you’re missing out on all kinds of free and useful resource material specific to running a successful concierge business. We help start your day by posting an affirmation every morning on The Instant Concierge Facebook page. Affirmations are positive statements that help condition your subconscious […] read more
Here are the most frequently asked questions about writing and sending a regular newsletter from your concierge business: Question: Should I send an email newsletter even though I’m just starting my concierge business? Answer: Yes! It’s important to invite people to join your mailing list from day one and communicate regularly. Whether your concierge business […] read more
This week I did an amazing amount of shopping for various clients and it got me thinking about what makes the places I went to—Walmart, the Apple store, Home Depot, etc. the successes they are and whether I could implement some of their philosophies in my own concierge business. Here are my takeaways: Be/Do One […] read more
A practical how-to guide giving you advice, tips, and insight on the best ways to expand your market and bring more $$$ to your bottom line.
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Nothing will build your concierge business as fast as a professional, searchable, well-designed website...
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