Finding Time To Build Your Concierge Business

Make time to strategize.

As your concierge business grows and your days are busier and busier completing tasks requested by your customers, it’s important to still carve out time to build your business. Consultants suggest you spend 50% of your time doing strategic planning. How do you do that without working 15-18 hours a day, seven days a week?

Start by following these steps and use the time you save to focus on strategizing for your business’ growth:

  1. Bulldoze the piles. Choose a systematic filing system and make a commitment to use it religiously. Dealing with clutter, looking for things, stacking and restacking can eat up a huge amount of time. A Newsweek study reported that Americans waste 55 minutes a day looking for stuff. 12 weeks a year!
  2. Don’t just set start times for meetings for your meetings—set end times as well. The biggest waste of time during a meeting is time spent “getting down to business.” With a set end time you’ll be motivated to cut the chit-chat and use the time you’ve scheduled to handle priority issues right away.
  3. Have a plan to answer common questions efficiently. Include a FAQ section on your website, use your blog to highlight issues, post short videos and podcasts illustrating how customers are using your concierge services. Make a list of common questions and have the answers easily accessed when you get phone calls and emails requesting information.
  4. Figure out what you’re not going to work on. Limit your to-do list to a realistic number of things you can actually accomplish in a day. Keep it a list of essential tasks that need to be finished.
  5. Keep Pareto’s 80/20 principle in mind:
    • 80% of your profits come from 20% of your customers
    • 80% of your profits come from 20% of your time

Choose the right 20% to concentrate most of your efforts on.

Strategic planning isn’t something you can afford to ignore. The Instant Conciergeis here to help you find success in your personal concierge business. Our products are designed to save you time and effort on routine activities and tasks. We also provide tools such as our business plan and marketing plan templates built specifically for personal concierge businesses to save you time as you do your strategic planning.

Comments

comments